Fees and Terms

We operate on a no win no fee basis. Our terms range from 15% - 25% + VAT of the gross settlement. For full details regarding our fee scale and cancellation policy see our terms below.

Terms of Business & Agreement for Professional Services

This Terms of Business ("Engagement") sets out the terms and conditions upon which the Client will engage CPFC as the Client’s Claims Management provider in connection with the proposed Services; YOU ARE NOT OBLIGED TO USE CLAIMS MANAGEMENT SERVICES. YOU MAY CLAIM FOR FREE DIRECTLY TO THOSE YOU HOLD RESPONSIBLE, OR TO A STATUTORY COMPENSATION SCHEME OR OMBUDSMAN.


Other than the content you own, under these Terms, Company Name and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

2. Scope of Engagement

You are specifically restricted from all of the following:

Certain areas of this Website are restricted from being access by you and Company Name may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

3. Fees and expenses

In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Company Name a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party's rights. Company Name reserves the right to remove any of Your Content from this Website at any time without notice.

4. Regulated Activities

This Website is provided “as is,” with all faults, and Company Name express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

5. Standard terms and conditions

In no event shall Company Name, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.  Company Name, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

6. General

You hereby indemnify to the fullest extent Company Name from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Acceptance of Terms of Business

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Standard terms and conditions

Company Name is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

Letter of authority


The Financial Services Compensation Scheme
and/or Financial Ombudsman Service London

Client Name

Dear Sirs,
This letter is to confirm that I have given authority to CP Financial Claims to liaise on my behalf in providing advice and guidance in the matter of losses incurred by myself, following my historic investments. Please therefore accept my instruction to liaise, provide all information, documentation or other file copy that may be requested by CPFC on my behalf.

Please send all information and copy to:
CP Financial Claims Admin Centre, Unit 4 Edison Court, Ellice Way, Wrexham Technology Park, Wrexham LL13 7YT.

Yours faithfully,