We know that claims actions can sometimes be overwhelming. We are dedicated to providing you help in language that you can understand. If you don’t feel that you understand your options, please just ask, and we will work to find an explanation that works for you.
The first step is for us to work with you to gather copies of the documents needed to get the results you require. Through our understanding of financial services regulation and legislation, along with your understanding of the circumstances, we will craft a path to success.
Contact us for a free phone consultation Let us help you figure out what your best next steps are. The sooner we have a plan of action, the better your chances of getting the results you want.
You are not required to use the services of a firm which carries on regulated claims management activity to pursue their claim it is possible for the customer to present the claim themselves for free, either to the person against whom they wish to complain or to the relevant statutory ombudsman or the statutory compensation scheme. You will only be charged a fee if we successfully secure financial compensation for you. The success fees can range from 15% to 25% of your settlement, depending on the amount. For more information on our terms, click here. In the event that you pursue your claims until conclusion, but they turn out to be unsuccessful, you won't owe us any fees. However, should you decide to cancel our services after the 14-day cooling-off period but before the claim is settled, there may be a cancellation charge. To learn more about cancellation fees, click here.
