Have I been affected by St James' Place?

St James s place have been well known for their high-cost advice and intricate fee structure often based on strong returns together with high levels of service. It more recently transpired that they often fell short of their promised service levels, have many undisclosed fees including high exit fees and many of their own funds have significantly underperformed. This has lead to many investors seeking redress for the charges they have incurred.

If you have or are a St James’s Place customer for your pension or investments at any time since 31 December 2012 you may be owed thousands in compensation?

The compensation relates to their service levels and not the performance of your investments so even if your funds have performed well, you may be due compensation, if you have not received an annual review or if SJP have fallen short in other key areas of their service.

In early 2024, St James Place, realised there may be valid legal claims for refunds of charges and have set aside £426 million for this reason.